Recognised on an unprecedented fourteen occasions in the Audiologist of the Year Awards (our professions’ Oscars), Hearing Healthcare Practice in Harpenden is home to Europe’s most acclaimed hearing specialists.
European Winner 2009, 2017
UK Winner 2009, 2011, 2017
Highly Acclaimed 2009, 2010, 2011,
2013, 2014, 2016
Year after year the Hearing Healthcare Practice’s audiologists have been recognised in the hotly contested Audiologist of the Year Awards.
Director of Audiology, Robert Beiny and audiologists Jo Rae and Sanna Aziz have now amassed a staggering fourteen wins and commendations in the competition since 2009.
2017 has proven an exception year with Director of Audiology, Robert Beiny, winning the UK Audiologist of the Year Award for a record third time and going on to win the top Audiologist in Europe award for a second time, a unique feat.
But, as Robert makes clear, the award is a triumph for the ethos of the whole Hearing Healthcare Practice;
“I’m stunned and honoured to have won the European Audiologist of the Year Award, and for a second time it’s truly amazing. But this really is an award for the whole Hearing Healthcare Practice team and our unique, holistic approach. What makes these Awards so special is that they are based on patient nominations. And I’m so proud to see that what comes across time after time reading their kind words, is that it’s our caring approach, understanding and professionalism that makes us special, not simply the amazing technology we all have access to.”
With its glittering array of prizes the Hearing Healthcare Practice’s status is now confirmed as the leading hearing practice in the UK.
Now in its 10th year, the Audiologist of the Year competition – which is run in partnership between Rayovac, a world leading hearing aid battery manufacturer and a division of Spectrum Brands Inc., Audio Infos, a leading international hearing publication for the audiology industry, the European Hearing Instrument Manufacturers Association (EHIMA) and the European Federation of Hard of Hearing People (EFHOH) – celebrates the exceptional work of hearing care professionals across Europe.
The competition relies on nominations from patients who have experienced exceptional care from their audiologists. Here is a small selection of client nominations made on behalf of Robert and the team.
“If it weren’t for you I wouldn’t be about to retire after a successful 46 year career, I wouldn’t be finishing my mortgage next month (probably wouldn’t have my own home) and I certainly wouldn’t have anywhere near the enjoyment of life that I have had without your help.”
“You have made a positive difference to my life – I went to get expert professional audiological advice and your wider contribution to improving my quality of life… with supportive understanding have been outstanding.”
“I couldn’t have continued working until my retirement three years ago without your help.”
“When I visit I’m treated with utmost courtesy. In fact, we feel like friends.”
“You go to extraordinary lengths to help.”
“It’s a pleasure to visit and after 33 years you’re still there supporting me!”
“You are one in a million!”
“In my ignorance I purchased a hearing aid from a local High Street retailer with disastrous results. I’m happy now to travel the hundred or so miles to see you.”
“My GP referred me to you in 1996. I’ve been a patient ever since.”
“You turned my professional life around. Keep up the great work –you’re my buddies!”
“You have managed to overcome what I thought were insurmountable problems.”
“The atmosphere of calm, friendly professionalism pervades the whole Practice from the consulting rooms to the front desk, making it a pleasure to visit.”
“Embracing you unique approach to audiology has been the best decision I have made.”
“The follow-up appointments, efficiency, friendliness and general care from Robert and his team have made him an audiologist “par excellence.”
“I would not trust anywhere else with anything as precious as my family’s hearing.”
“You have provided personal support which has enabled me to have someone to talk to about absolutely everything in reaction to my hearing.”
Harpenden based hearing specialist, Robert Beiny, really listens to people. In fact, his patients are so impressed with his dedication to their hearing healthcare they have helped to crown him UK and, now, European Audiologist of the Year.
The Audiologist of the Year Awards was set up by battery manufacturer, Rayovac, with industry organisation EHIMA (European Hearing Instrument Manufacturers Association) and Industry publication Audio Infos and are judged by an expert panel working from written submissions from patients.
The Awards are open to private hearing healthcare practices, retail chains and public health organisations, (in the UK, the NHS), and give patients the opportunity to recognise the UK’s best hearing specialists, those who go beyond the call of duty to provide outstanding service.
Having been awarded the UK Audiologist of the Year accolade, Robert Beiny went forward to represent the UK in the European finals held in Nuremberg, Germany, alongside regional winners from all across Europe. And it was last week, at the largest hearing event in Europe, the European Union of Hearing Acousticians (EUHA), that he was crowned overall winner – Europe’s best hearing aid audiologist.
Robert Beiny is Director of Audiology and founder of Hearing Healthcare Practice in Harpenden. Apart from his principal awards, together with his colleagues Jo Rae and Sanna Aziz, Hearing Healthcare Practice have so far received an impressive total of 12 individual awards and Highly Acclaimed Commendations.
During a distinguished 40-year career Robert Beiny has been a prominent campaigner for patient welfare, and is the past Chair of the Association of Hearing Healthcare Professionals (AIHHP).
Robert received multiple nominations for the Audiologist of the Year Award, but the judging panel were particularly impressed by his unparalleled dedication to patient care – summed up in the nomination he received from Hertfordshire-based, Sue Reeves.
Sue voted for Robert on behalf of her father, Charles Peck, detailing the support Robert provided to her family after her father suffered a stroke which left him completely deaf in one ear and with limited hearing in the other – a situation made worse by the fact that his existing hearing aid had been damaged during his stroke.
Robert impressed the judges by making exceptional efforts to rapidly assess the situation, visiting Charles in hospital several times, firstly to do what he could to fix his existing hearing aid (provided by another company), and then identifying a device that would meet his changed needs more appropriately.
It was in fitting the new hearing aid that Robert clearly demonstrated his exceptional professional skills, choosing a device to meet Charles’ unique hearing requirements without the need for multiple fittings.
Crucially, Robert also chose a hearing aid that would be easy for Charles’ family and careers to help him with.
On winning the Award, Robert Beiny said;
“This is a tremendous honour both for me, and for the Hearing Healthcare Practice. Every audiologist at the Practice was individually nominated for the Award, demonstrating that commitment to patient care is the ethos of the entire practice. We are a team, and the award is as much for my colleagues as it is for me.”
“This is the biggest award an audiologist can win during their career and it’s particularly rewarding that it’s voted for by patients and recognised by my peers.”
“Recognition is always pleasing, but this Award confirms that I have achieved my goal of making a difference to someone’s quality of life. That’s something I’m immensely proud of and I would like to thank Sue, and all those who nominated me and the other members of the Hearing Healthcare Practice team.”
Paula Brinson-Pyke from Award organisers, Rayovac, said;
“Robert is an outstanding winner of the European Audiologist of the Year Award. He has been a prominent and respected figure in the hearing healthcare industry for many years and a strong campaigner for people with hearing problems.”
“Patients come from far and wide to his practice in Harpenden, and it’s fitting that they have voted for him in large numbers. It has been an excellent year for the competition which attracted a record level of entries and we have an excellent winner, demonstrating once again the high standard of care provided by hearing professionals.”
Hearing Healthcare Practice was formed in 1994 as a hearing aid audiological centre of excellence. As well as helping people to hear, the Practice provides individual and organisational guidance on hearing conservation.
Under the guidance of Robert Beiny, Jo and Sanna also act as a consultants to the music industry, advising many famous professional and amateur musicians on issues of hearing protection and healthcare. The Practice’s diverse client list covers all ages and all walks of life.